What’s New in APEX HQ: Store Feature

To access the store feature, you must update to the latest version of APEX HQ, available now for iOS and Android phones!

We’ve been listening to your feedback, and are pleased to present a new feature in the APEX HQ app – pack and item purchasing! That’s right, it’s not just window shopping anymore.

You can purchase packs and items in the app using Mission Funds, Credits or Andromeda Points. Earn Mission Funds in-app and in-game by completing Strike Teams missions, while Credits are earned by completing multiplayer matches. Additionally, you can purchase Andromeda Points in-game.

The store can be accessed under the ‘Updates’ tab. Here, you can view multiplayer items and packs for purchase, as well as any unclaimed rewards. Your current Mission Funds, Credits and Andromeda Points are all displayed here too, so you can see how much you have to spend.


When you purchase a pack, you’ll be able to scroll through each item and view stats and information. If you already own an item unlocked in a pack, you can check the new rank upgrade and see how it stacks up against future ranks. Your multiplayer inventory will also be updated as you gain more items.


If you have any feedback about the Store feature (or anything else), let us know on Twitter, or using the ‘Feedback’ button on the APEX HQ home screen.

Happy shopping!

Welcome to APEX HQ!

APEX HQ Launch Dates 
March 15, 2017
Canada, Ireland, Romania and Singapore

March 20, 2017

APEX HQ is the Mass Effect: Andromeda multiplayer companion app, and it’s your way to stay connected outside of the game. But how exactly does it work? Don’t worry – keep reading for a quick primer on everything you’ll need to know about APEX HQ.

First Steps
When you log in, make sure it’s with the same EA Account linked to the PC or console that you’re using to play Mass Effect: Andromeda. If you haven’t played multiplayer yet, you won’t have much data appearing in the app, but you’ll be able to track your progression as you start playing matches and unlocking characters, items and rewards.

To check that you’re using the correct EA account to sign in, you can open the Settings menu in-game, go to ‘Online’ and select ‘View EA account email.’ This will tell you the email of the EA Account associated with Mass Effect: Andromeda. If you’re using the wrong account, you can log out and back in with the correct one at any time.

Using the App
Now that you’ve signed in, it’s time to see what APEX HQ can do. We’ve highlighted some key features in each section:

• Here, you’ll get a snapshot of your multiplayer progression so far.
• Each widget on the homepage is customizable – you choose which ones to show or hide, and the order they appear.
• Tap ‘Send Feedback’ to report a bug, suggest an improvement or just let us know what you think.

• See who you’ve unlocked so far, mark your favorites for later, and set an active character for your next match.
• Adjust your active character’s loadout before jumping in to multiplayer. Here, you can equip, swap and modify weapons so you’ll be ready to play at a moment’s notice.
• Further your active character’s skill tree progression by spending points to learn skills, or re-spec them entirely.

Strike Teams
• Send out Strike Teams from in-app in return for in-game rewards for successful missions.
• Recruit and equip new teams for greater chances of success.
• Customize team names and descriptions for fighting force that’s uniquely yours.

• Track your progress as you unlock characters, rewards and inventory items in the Collections section.
• Watch as you rise through the ranks in the global leaderboards, and see how you stack up against your friends.
• See how you’re doing in multiplayer challenges, check out achievements you’ve unlocked so far (and the ones you haven’t), and view your progression towards each bonus stat.

• View details all APEX missions currently available. You can also see which missions you’ve already completed, and when incomplete ones expire.
• Get all the latest news and updates on what’s happening in Mass Effect: Andromeda’s multiplayer.
• Window shop and see new store items available for purchase in game.

…And more!

For more information on APEX HQ, check out our EA Help guide, or reach out to us with your questions on Twitter.